Terms of Service

These Terms of Service (“Terms”) govern your use of Provamar (“the Service”). By using the Service you agree to these Terms.

1. Acceptance

By accessing or using Provamar, you confirm that you have read and agree to these Terms and our Privacy Policy. If you are using Provamar on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Decision-support and record-keeping only

The Service provides decision-support and record-keeping tools for aquaculture operators. It is not veterinary, legal, or financial advice and does not diagnose conditions, prescribe treatments, or give an “all clear.” See our full Disclaimer for details. You and your qualified advisers remain responsible for all decisions and outcomes.

3. Your data

You own your operating records. We use the service providers described in our Privacy Policy to host and operate Provamar and to process AI-assisted features you deliberately invoke. Outside those service providers, we do not share your data or identity with a commercial supplier or consultant without your explicit approval (for example, when you review and approve a quote request). We may use anonymised, aggregated data to improve the product where it cannot identify you or your organisation.

4. Acceptable use

You agree not to:

• Use the Service in violation of any applicable law or regulation.
• Enter false or misleading records that could harm other users, your regulator, or the integrity of Provamar data.
• Attempt to reverse-engineer, scrape, or interfere with the Service.
• Use the Service to store or transmit content that is illegal, defamatory, or infringes third-party rights.

5. Limitation of liability

To the maximum extent permitted by applicable law, our total liability to you for any claim arising from or related to the Service is limited to the fees you paid in the three (3) months immediately before the claim arose. We are not liable for any operational, animal-health, financial, or compliance decisions you make using the Service, or for any indirect, incidental, special, consequential, or punitive damages.

6. No warranty

Provamar is early-stage software provided “as is” and “as available” without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.

7. Term and termination

Either party may terminate these Terms at any time with reasonable notice. You may export your data at any time from within the Service. We will retain your data for a reasonable period after termination to allow you to complete your export. Termination does not affect any rights or obligations that arose before the termination date.

8. Governing law

These Terms are governed by the laws of Queensland, Australia (unless otherwise agreed in writing). Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

9. Confidentiality and evaluation use

Early access means you see features, screens, pricing, methods and roadmap that are not public. You agree to treat all of that as confidential. Specifically, you agree not to: (a) disclose or demonstrate the Service, its screens, documentation, pricing or non-public features to a competitor of Provamar; (b) use the Service, or anything you learn from it, to design, build, fund or assist a competing or substantially similar product; (c) publish screenshots, recordings, benchmarks or evaluation results without our prior written consent; or (d) share your access credentials with anyone outside your organisation. Feedback and suggestions you give us may be used freely by us to improve the Service, without obligation to you. These obligations do not apply to information that is or becomes public through no fault of yours, that you already lawfully held, or that you are legally required to disclose. They continue for three (3) years after your access ends. This is mutual: we treat your farm records as your confidential information — see section 3.

10. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by displaying a notice in the Service or by email. Continued use of the Service after the effective date of a change constitutes acceptance of the revised Terms. The version string above identifies the current version.

Contact

Questions? Contact us at todamoonbro@gmail.com.