Security & trust

Your records, protected

Provamar's primary production database and customer-file storage are hosted by Supabase in EU Central (Frankfurt, Germany), and application functions are configured to run in Vercel's Frankfurt region. Supabase is SOC 2 Type 2 compliant and ISO/IEC 27001:2022 certified; Vercel maintains a SOC 2 Type 2 attestation. These are controls and certifications of our service providers — they do not make Provamar certified. Application delivery, logs, notifications, billing, and optional AI processing may involve other locations under each provider's terms.

Primary record storage
Supabase EU Central (Frankfurt, Germany)
Provider assurance
Supabase: SOC 2 Type 2 + ISO 27001 · Vercel: SOC 2 Type 2

How your data is handled

Database hosting and location

Production records are stored in a managed Supabase PostgreSQL project in EU Central (Frankfurt, Germany).

Application hosting

The website and application are deployed on Vercel. Traffic between your browser and Provamar uses HTTPS/TLS.

Organisation isolation and roles

Database row-level security and organisation-scoped server actions restrict records to the organisation and role attached to the signed-in user.

Audited internal access

Internal administration is role-gated. Sensitive support changes require a reason and are written to a tamper-evident audit trail; Provamar does not provide broad unaudited impersonation.

AI is assistive and reviewable

AI-assisted features send only the context needed for the requested task to the configured provider. AI-derived fields are identified, and operators remain responsible for reviewing them.

Export, retention, and deletion

You can export records and request account deletion. Eligible data is erased after verification and a grace period; records subject to retention requirements may be retained or anonymised as described in the Privacy Policy.

Core service providers

The Privacy Policy explains the categories of data and processing. We update the public provider list when a core provider changes.

Supabase

Authentication, PostgreSQL database, and file storage

Operating and account data; production database region EU Central (Frankfurt, Germany).

Vercel

Website, application delivery, and serverless execution

Requests, application logs, and the data needed to execute each request.

Anthropic

AI-assisted extraction, summaries, and drafts

Anthropic receives relevant content only when an AI-assisted feature is invoked. AI output is decision-support and must be reviewed.

Found a vulnerability?

Report it privately so we can review and acknowledge it — machine-readable contact details live at /.well-known/security.txt or email us directly at todamoonbro@gmail.com.

Full terms, privacy policy, and disclaimer: Terms · Privacy · Disclaimer