Template notice: This is a plain-English template, not legal advice — have a lawyer review before relying on it.

Privacy Policy

Last updated: 2026-06-12 · Version: 2026-06-12-v1

This Privacy Policy explains how Provamar collects, uses, and protects your information when you use the Service.

What we collect

  • Operating records: the data you enter into the Service — water quality checks, feed records, treatment logs, mortality events, equipment records, and other operational data.
  • Account information: your name, email address, and organisation details provided during sign-up and onboarding.
  • Basic usage data: which features you use, error logs, and general usage patterns — to help us improve the product.

How we use your information

  • To provide the Service: all data you enter is used to operate the logbook, action queue, and reporting features.
  • To improve the product: we may use anonymised, aggregated data (data that cannot identify you or your organisation) to understand usage patterns and improve Provamar.
  • Never sold: we do not sell your personal data to third parties.
  • No sharing without your approval: we do not share your data, or your identity, with any supplier, consultant, or other third party without your explicit approval — for example, when you review and approve a quote request or consultant referral inside the Service.

Storage and security

  • Organisation-scoped isolation: your data is stored and accessed only within your organisation boundary — users from other organisations cannot see your records.
  • Role-based access control: within your organisation, access is limited by the role assigned to each user.
  • Encrypted at rest: your data is encrypted at rest by our database provider (Supabase / PostgreSQL).
  • Internal-admin access is logged: any access to your data by Provamar staff is logged in an audit trail.

Your rights

  • Export your data: you can export your operating records at any time from within the Service.
  • Request deletion: you may request deletion of your account and associated data by contacting us (see below).
  • End at any time: you can stop using the Service and terminate your account at any time. See our Terms of Service for details.

Contact

For privacy-related questions or requests, contact us at todamoonbro@gmail.com.